eSIM, or embedded SIM, provides seamless mobile data access
for travelers, eliminating the need to switch physical SIM cards. Our
convenient eSIM data plans are sent to your email within 5 to 15 minutes of
payment. No more waiting in line for a physical SIM card while traveling. Keep
your original SIM for calls and SMS from your home country. Enjoy the
advantages of eSIM with a swift QR code scan and enhance your journey with our
outstanding eSIM data plans.
For a seamless connection, it’s essential to confirm your
device’s compatibility with our advanced eSIM technology. While most
GSM-compatible devices are compatible with our eSIM, compatibility may vary
depending on your location and carrier. iOS devices released after the iPhone
XR typically support our eSIM, though those manufactured in Hong Kong or China
may not. On the Android side, recent Samsung Galaxy and Google Pixel models
generally offer eSIM compatibility, but it can vary by model, manufacturing
location, and carrier. For peace of mind, refer to our comprehensive list of
supported devices to ensure compatibility.
eSIM, or embedded SIM, provides seamless mobile data access for travelers, eliminating the need to switch physical SIM cards. Our convenient eSIM data plans are sent to your email within 5 to 15 minutes of payment. No more waiting in line for a physical SIM card while traveling. Keep your original SIM for calls and SMS from your home country. Enjoy the advantages of eSIM with a swift QR code scan and enhance your journey with our outstanding eSIM data plans.
For a seamless connection, it’s essential to confirm your device’s compatibility with our advanced eSIM technology. While most GSM-compatible devices are compatible with our eSIM, compatibility may vary depending on your location and carrier. iOS devices released after the iPhone XR typically support eSIM, though those manufactured in Hong Kong or China may not. On the Android side, recent Samsung Galaxy and Google Pixel models generally offer eSIM compatibility, but it can vary by model, manufacturing location, and carrier. For peace of mind, refer to our comprehensive list of supported devices to ensure compatibility.
Skip the queues for physical SIM cards and pocket Wi-Fi. Your eSIM is delivered to your email, often within 15 minutes.
Avoid waiting in line. Receive your eSIM by email and get ready for a convenient connection on your trip.
Choose a plastic-free eSIM to help reduce physical SIM waste and support a lighter travel footprint.
Choose the data plan that best fits your trip.
Receive your QR code by email and scan it to install and activate your eSIM.
Enjoy your trip with mobile data ready when you need it.
Yes! You can purchase China eSIM online anytime & anywhere, as long as your phone supports eSIM and is unlocked. Buying your eSIM before departure helps you prepare for your trip and stay connected more conveniently when you arrive in China.
1. Check Device Compatibility
Not all phones support eSIM technology. Visit our website to check whether your phone model is compatible. Please note that compatibility may vary depending on your device model and country of purchase.
2. Check If Your Phone Is Unlocked
Your phone must be unlocked to use an eSIM from another carrier. To check your phone's status, follow the instructions in our Locked or Unlocked Phone Guide.
Once your phone is confirmed compatible and unlocked, you're ready to purchase your China eSIM and prepare for your trip!
Follow the illustrated steps to check your device settings. Menu names and eSIM availability can vary by model and software version.
Step 1
Go to Settings – General – About and scroll down.
Settings → General → About
Step 2
If you see “Network Provider Lock – No SIM restrictions” and “Digital SIM – IMEI” with a number, your phone supports eSIM.
Look for No SIM restrictions and a Digital SIM IMEI.
Step 3
If SIM restrictions are displayed, your phone does not support eSIM on its current carrier lock status.
If restrictions appear, contact your carrier to ask about unlocking.
Step 1
Go to Settings – Connections – Mobile networks.
Open the mobile network settings on your device.
Step 2
Select Network operators.
The setting name or location may vary by device.
Step 3
If you see multiple available networks, your phone is likely unlocked and eSIM-compatible.
Confirm eSIM support and unlock status with your device maker or carrier.
After your payment is successfully processed, your eSIM QR code will be sent to the email address you provided, typically within 15 minutes.
If the email has not arrived, check your spam and promotions folders. Your email provider may have filtered it there.
If you entered an incorrect email address or need a reissue, contact us at chinaesimcard@gmail.com.
Payments made with iDEAL or other non-PayPal methods may take additional time to transfer to PayPal. For a payment transfer delay, contact the payment gateway you used.
Your payment may occasionally require additional security verification before it can be completed. If your payment is pending or your order confirmation is delayed, please allow some time for the payment to be processed. Payments made by Visa, Mastercard, Apple Pay, or other supported payment methods may be subject to security checks by your payment provider or card issuer.
If your payment remains pending or is declined, please contact your bank or card issuer for assistance. If the issue persists, contact our customer support team for further help.
At eSIM China, you can purchase an eSIM at almost local rate. The cost depends on the specific plan, but our eSIM options start at just $9 USD.
Easily purchase an eSIM online at your convenience from eSIM China.
Buy the perfect eSIM for your trip in simple three steps:
First, choose the data plan that best suits your travel needs.
Second, securely complete your payment using the trusted PayPal gateway.
Finally, receive your QR code via email in as little as 15 minutes.
Regrettably, eSIM China exclusively provides data-only plans, which do not encompass local phone numbers. Consequently, these eSIM packages do not support voice calls or SMS. Should you need voice call and SMS functionalities, we recommend utilizing VoIP (Voice over Internet Protocol) services such as Skype or other messaging applications that depend on data connectivity for calls and messaging.
Yes, you have the option to keep your WhatsApp number, along with all your conversations and contacts, when using an eSIM.
Once your payment has been successfully processed, our eSIM QR code will be automatically sent to the email address you provided, typically within just 15 minutes. If you do not receive it within this time frame, please consider the following steps:
01. Check Spam or Promotion Folders: Be sure to inspect your spam or promotion folder, as it’s possible that your email may have been filtered there.
02. Contact Us for Assistance: If you suspect there might be a typo in your email address or if you have any other concerns, please feel free to reach out to us at chinaesimcard@gmail.com for a quick reissue.
03. Payment Processing Delay: If you used iDEAL or another non-PayPal payment method, there may be delays during the transfer to PayPal. In such instances, we recommend contacting the respective payment gateway for assistance.
04. PayPal Security Measures: It’s important to note that PayPal may occasionally subject your payment to security checks, which can take up to 72 hours. This is part of PayPal’s security protocol. For guidance in this regard, please contact PayPal’s customer service.
Please be aware that even for credit or debit card payments, the processing is routed through PayPal, which may involve PayPal’s security checks and a pending status. For additional assistance, we recommend getting in touch with PayPal’s customer service.
To monitor your data usage, you can access the settings on your device. For detailed information on data consumption.
The process may vary depending on your device’s manufacturer:
Apple Devices
You can also dial 1019# to check your data usage via a call
Samsung Devices
You can also dial *101*9# and make a call to check your data usage
Google Devices
To verify the activation of your eSIM, watch out for these two crucial indicators:
eSIM Profiles
Go to your device’s eSIM settings, where you’ll find a list of available profiles or plans. Once your eSIM is successfully activated, you will see an active profile without a listed phone number among the options.
Signal and Connectivity
After your eSIM is activated and connected to a cellular network, you should see signal bars or connectivity icons in your device’s status bar. Additionally, you might notice the carrier name associated with the eSIM, confirming both its activation and network connection.
Yes. Enable data roaming for your secondary line (the eSIM plan you added) so it can connect to mobile data.
Apple device roaming settings
Samsung mobile network roaming settings
Before using your eSIM, turn off automatic cellular data line switching on your Apple device.
We also recommend contacting your domestic carrier to ask about blocked charged international roaming services. This can help ensure you have suitable data options in place when using your eSIM plan.
It is strongly recommended to deactivate your original SIM to prevent data roaming charges from your domestic carrier while using the eSIM. This ensures your device uses the eSIM for data connectivity during your travels.
If you want to continue receiving calls and SMS on your home number, you can keep your original SIM active. In that case, disable “Automatic Cellular Data Switching” on your device to help prevent unintentional data usage on your original SIM and ensure data traffic is routed through your eSIM plan.
When your data is exhausted or the validity period expires, internet access will be suspended. To extend the validity or add data, select the “Make a Top-up” button in the email containing your QR code.
We do not offer refunds for eSIMs that have been activated and used for data. Once activation and data usage have taken place, our policy does not permit a refund. Please review your plan details carefully before purchasing.
You will get your eSIM plan via email within 5–15 minutes. If you didn’t receive it within 15 minutes, please check your spam or promotions folder first, then contact us at chinaesimcard@gmail.com.
Yes. Make sure Data Roaming is turned on for the secondary line (the eSIM plan you’ve added) to use data. Go to Settings → Cellular and turn on Data Roaming.
Before purchasing a China eSIM data plan, check that your phone supports eSIM functionality, as it is not available on all phones. Check whether your phone is eSIM compatible.
In most cases, once an eSIM plan is installed, it can’t be reinstalled or reissued. If you are facing any problem, please don’t delete your eSIM plan; contact our support team for help.
eSIM China plans are data-only, so they do not include a local phone number and cannot be used for regular calls or SMS. You can make calls through messaging apps such as WhatsApp or Skype using your data plan.
The list of compatible eSIM devices is getting longer and longer. It now includes 80 models of mobile phones, wearables, tablets, and laptops.
Yes, you can purchase our eSIM before departure or after arrival. However, do not scan and install the eSIM until you are ready to use it. The start of validity depends on the plan you choose: some plans begin as soon as you scan the QR code and install the eSIM, while others begin only after connecting to a local network.
Please check the product page for the specific activation details of your plan.
Yes. You can use hotspots or tethering to share data with an eSIM. Sharing data with a laptop may result in slower speeds than expected. Because the eSIM is designed for mobile use, sharing with other mobile devices should work seamlessly.
Yes. Our eSIM China plans are designed for use across China. We select data plans that provide strong nationwide coverage.
To activate an eSIM on your Apple Watch or iPad, you must purchase an eSIM China Fixed Plan. You also need a carrier-unlocked, eSIM-compatible Apple device with Wi-Fi + Cellular capability.
Please check your spam or junk folder first. If you still cannot find the email, contact our support team for help.
The beginning of the validity varies depending on the specific plan you choose. For some plans, it may start as soon as you scan the QR code and install the eSIM, while for others, it might start only after the eSIM is connected to a local network.
Therefore, we recommend carefully checking the product page for more detailed information.
Follow the installation instructions provided with your eSIM and enable the plan in your phone's cellular settings when you are ready to use it.
Check your phone's cellular settings to confirm the eSIM is installed and enabled. Once it connects to a supported local network, it is ready for use.
If you have already used data, we can’t process a refund, since we can’t restore or resell an eSIM once it is installed.
If you are facing any problems while using it, please don’t hesitate to contact us via chinaesimcard@gmail.com so that we can help you better.
Check the usage details or balance instructions provided for your selected plan. Some plans also display data usage in your device settings.
No. An eSIM QR code is generally intended for installation on one compatible device and cannot be reused across multiple phones.
In most cases, no. The same eSIM plan can’t be reissued with another QR code. This is why we strictly forbid removal of the eSIM plan while it is in use.
If you are facing a connection problem, please don’t delete the plan – instead, contact us at chinaesimcard@gmail.com to solve the problem.
You can disable the eSIM temporarily. If you disable the eSIM plan instead of removing it, you can enable and reuse it later. However, please note that the validity can’t be changed once it is activated.
Refer to the APN details in your eSIM installation instructions or product information. If APN settings are required, enter the supplied details in your phone's cellular network settings.
Find steps to resolve common eSIM installation and connectivity issues.
Check that the eSIM is enabled for mobile data, data roaming is turned on for the eSIM, and the correct line is selected for cellular data. Restart your device and confirm that the plan is active and has coverage at your location. If the issue continues, contact support with your device model and order details.
Restart your device and try again using a stable internet connection. Make sure your device software is up to date and that no other eSIM installation or plan change is in progress. If the error remains, contact support before attempting repeated installations.
Check your signal strength, move to an area with better coverage, and restart your device. Confirm the eSIM is selected for data and that data roaming is enabled. Network speeds can vary with local coverage, congestion, and your device.
This can be normal. The eSIM may remain in an activating state until it connects to a supported network at the destination. Keep the eSIM installed and enabled, and avoid deleting it. Follow the plan's activation instructions when you arrive.
Wait a few minutes, ensure you have a reliable internet connection, then restart the device and check again. If you are not yet at the destination, activation may require connection to a supported network. Contact support if the message persists.
The code may have already been used or expired. Check whether the eSIM is already installed in your device settings. Do not delete an installed eSIM; contact your network provider or support to verify the code and next steps.
Confirm you are using the activation details for the correct order and that there are no extra spaces or characters. If the code has already been used, do not retry repeatedly. Contact your network provider or support for help checking the activation details.
This usually means the device is carrier-locked. Contact your current carrier to check whether the device can be unlocked, then try adding the eSIM again once it is eligible. You can also check your device's carrier-lock status in its settings.
