Shipping policy
DELIVERY POLICY OF CHINA ESIM
Once your payment has been successfully processed, our eSIM QR code will be automatically sent to the email address you provided, typically within just 15 minutes. If you do not receive it within this time frame, please consider the following steps:
- Check Spam or Promotion Folders: Be sure to inspect your spam or promotion folder, as it’s possible that your email may have been filtered there.
- Contact Us for Assistance: If you suspect there might be a typo in your email address or if you have any other concerns, please feel free to reach out to us at chinaesimcard@gmail.com for a quick reissue.
- Payment Processing Delay: If you used iDEAL or another non-PayPal payment method, there may be delays during the transfer to PayPal. In such instances, we recommend contacting the respective payment gateway for assistance.
- PayPal Security Measures: It’s important to note that PayPal may occasionally subject your payment to security checks, which can take up to 72 hours. This is part of PayPal’s security protocol. For guidance in this regard, please contact PayPal’s customer service.
Please be aware that even for credit or debit card payments, the processing is routed through PayPal, which may involve PayPal’s security checks and a pending status. For additional assistance, we recommend getting in touch with PayPal’s customer service.
CONTACT US
Trade name: Best eSIM For China
- Mobile: +84559080644 (Whatsapp/Tele)
- Email: Chinaesimcard@gmail.com
- Website: httsp;//chinaesim.biz
Physical address: 1500 N GRANT ST, STE B, DENVER COLORADO CO 80203, US, DENVER COLORADO CO 80203, United States